Please contact us at webshop@telldus.se and write with your order number in the email so that we can help you.

Unfortunately, not.

No, you don’t. Go to your Klarna account and click on the specific invoice and then choose “report return”. The invoice will then be frozen until we have processed your return. You will then receive an email from Klarna when your return has been processed and the invoice has been updated / credited.

Once we have received, registered and approved your return / complaint, we will make a refund to the account you used at the time of ordering. The money is then estimated to be in your account within 3-5 days.