Question 1

My lights turn on and off for no reason. What’s wrong?

caroline · Accepted Answer

This can depend on two reasons.

1. You have not added your light sources to the app. This means that the reception of the lamps is open and can be controlled by other users within range who also have the remote control.

2. The second reason may be that you have added a timer for the lamp. Go into the app and see what hours you have set and turn off those that are not needed.

Question 2

My lights turn on and off for no reason. What’s wrong?

caroline · Accepted Answer

This can depend on two reasons.

1. You have not added your light sources to the app. This means that the reception of the lamps is open and can be controlled by other users within range who also have the remote control.

2. The second reason may be that you have added a timer for the lamp. Go into the app and see what hours you have set and turn off those that are not needed.