We are always close at hand when you need us. Describe your issue (in English or Swedish), and we will help you as soon as we can! Below you can see what applies depending on which subscription you have.

Premium: You get priority response time, typically 1–3 business days (excluding major weekends). Support is offered in Swedish or English – you choose.

Basic: Normal response time is 3–5 business days. During major weekends, response times may be longer. Responses in English may be available.

To support

Here you will find answers to the most common questions. Please check our FAQ before contacting support – you may find the answer right here! The information is updated continuously to be as current as possible. Read more here

Here you will find manuals and guides for Telldus products.
To manuals.

Here we publish current information about operational disruptions, planned maintenance and other technical events that may affect our services. We always try to resolve any problems as quickly as we can.

All operational information is updated continuously. Operational information