Frequently Asked Questions – Telldus hub 1 / TellStick 3 (Pre-release)
Share
Does hub 1 replace my existing TellStick?
No. Hub 1 is a complement to your current TellStick and lacks radio for 433 MHz and Z-Wave.
Does hub 1 support 433 MHz and Z-Wave?
No. Hub 1 only has Zigbee 3.0 radio . If you want to control both 433 MHz/Z-Wave and Zigbee, keep both hubs online.
How do I use two hubs at the same time?
• Let TellStick/TellStick ZNet continue to operate your 433 MHz and Z-Wave devices.
• Connect hub 1/TellStick 3 for the Zigbee devices.
• Both hubs are under the same Telldus account, so you control everything via the Telldus Flow app and/or Telldus Live!.
Which Zigbee products work today?
We have a live list that is updated continuously:
https://telldus.com/kompatibelt-med-hub-1/
Will more Zigbee devices become compatible?
Yes. We are testing and adding new products continuously. Please visit the link above regularly for the latest status.
How do I install hub 1 / TellStick 3?
Quick guide:
- Download the Telldus Flow app (iOS/Android).
- Press “+” and select hub 1.
- Scan the QR code, or enter the activation code, on the hub to add it.
- Pair your Zigbee devices in Flow.
Will I get support if something goes wrong?
Yes. Contact us at support@telldus.com or visit support.telldus.com then we will help you.
