To totally reset the TellStick Flow, following the below steps:

1. Disconnect power to the TellStick Flow.
2. Press and hold the button at the back, do not release it.
3. Keep holding the button down, reconnect power to the TellStick Flow.
4. When you see red light starts blinking on the TellStick Flow (which would take about 10s), release the button.
5. Your TellStick Flow is reset and now ready to be added again from the Telldus Flow app.
6. Try step 1 to 4 again if you don’t see red lights blinking after 10s when step 3 is done.

Please contact us in case you have more questions. We will keep updating this FAQ as we receive more questions from you. So, bookmark this page!

Please refer to our roadmap for this year and keep checking for further updates!

The ultimate goal of Telldus Flow app is to completely replace the Telldus Live mobile so that you don’t have to use two apps to manage your Telldus system. You should not found any issue by using only the Telldus Flow app to manage your Telldus smart home. Having said that, we understand that you may still prefer the existing apps before the Telldus Flow app has all the nice features that you want. Therefore, we will keep the existing apps available and as they were until we feel confident that you are happy with the Telldus Flow app.

The Telldus Flow app offers features that help people to simplify the setup of home automation by means of Automation Cards. Automation cards allow you to setup both the scheduler and events for your home automation. The Telldus Flow app is also required to setup the Bluetooth mesh devices including the TellStick Flow. You should not find it an issue by using only the Telldus Flow app to manage your Telldus smart home.

The most important kind of device it will bring to you is lighting! These are smart lightings that you would be able to schedule along with your sensors and other devices! We will keep bringing in different kinds of supported sensors, plugs and outlets, alarms and so on in the upcoming months and years. Have a peek into our roadmap for this year if you want to know more!

Yes. All TellStick need Telldus Live to provide a complete range of home automation services. You will start seeing more and more innovative services offered from Telldus Live that maximise your investment in home automation.

Yes, absolutely! Over time, we will have special offers and automations to help those that want to make their switch from 433MHz to Bluetooth or Zigbee. Subscribe to our official social networks on Facebook, Instagram, or opt-in to our newsletter and stay tuned.

New models of TellStick will no longer support 433MHz as it is an old technology that is insecure and one-way communication. You will never know if a plug is turned on or not until you physically inspect it, for example. This is not the smart home we envisioned in your future. That is why Telldus has turned towards Bluetooth mesh, Zigbee and Matter as alternatives to 433MHz. All these allow us to offer devices at similar cost to the 433MHz ones yet with better security and reliability. With this change, we are also able to bring a plethora of smart devices to the portfolio with respect to the design, cost and size.

On the other hand, some major components on the TellStick Net/ZNet lite v2 are either no longer available or have become extremely expensive. Offering a new TellStick that would continue to work with the current 433MHz devices is no longer an option to us, even if we want to.

No worries as long as you have signed up for insurance on your TellStick. Even though we no longer sell TellStick Net/ZNet lite v2, we will continue to support these gateways until we have run out of replacement units and spare parts (support for old TellStick will remain as long as our users demand this). That would be at least a few years down the road.