Yes, all our products controlled via a TellStick work with Google Assistant. For example, if you have a smart thermometer at home, you can ask your voice assistant what the temperature is and get an answer in no time!
How do I connect Telldus devices with Google Assistant?
It’s super easy. We have made a guide that you can easily follow by clicking here!
What other brands is Telldus compatible with?
We are compatible with many companies and manufacturers! You can see a list of those who have been tested and confirmed to be compatible with Telldus by clicking this link.
What protocols does the TellStick work with?
Both 433MHz and Z-Wave.
I have not received my invoice, what should I do?
Please contact us at webshop@telldus.se and write with your order number in the email so that we can help you.
Can I change my payment method after placing my order?
Unfortunately, not.
Should I pay the invoice even if I have made a return?
No, you don’t. Go to your Klarna account and click on the specific invoice and then choose “report return”. The invoice will then be frozen until we have processed your return. You will then receive an email from Klarna when your return has been processed and the invoice has been updated / credited.
When will I receive my refund?
Once we have received, registered and approved your return / complaint, we will make a refund to the account you used at the time of ordering. The money is then estimated to be in your account within 3-5 days.
How do I use my coupon code?
Click on the shopping cart icon when you have added some products, then you will see a side menu where all your items are collected. In the same view you will find a field called “discount code”. Enter the current discount code and click on “use discount code”. You should now see that the sum has changed.
If the code doesn’t work, we recommend that you double check that the code was correctly entered, and that the validity period applies. If everything looks right but the code is not registered anyway, please contact us at hello@telldus.se.
How do I know if my order has been sent?
When we have processed your order, you will get a confirmation email stating that the products are on their way. If you have not received the email within 2 weekdays, please contact webshop@telldus.se.