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Can several family members use the same account?

Yes, by using the Home Sharing function, you can share your devices with the other family members. To do this, the recipient must have the latest version of the Smartline app. In the menu, the sender chooses to share the devices and then enters a code. For iOS users, the easiest way to share is via Airdrop, otherwise via a link sent by email. The recipient then enters the same code and then it’s done! Click here to see how to share your lights step by step.

How do I set the timer function in the app?

All you have to do is go to “timers”, then press “+” to add a timer to a specific light source or smart plug. Give the timer a name and set the time you want the lamp to turn on or off.

Click on any of the following links to see how easy it is to timer on your lighting or on your smart plug.

Do I have to use the app?

No. You can buy Smartline’s remote control that allows you to turn on, off and dim with one click.

What’s a scene and how do I set the function?

By creating a scene, you can, for example, set the lights in the living room to dim down to a certain percentage when you are watching a movie. This means that you can easily press on your saved group and the lights are then adapted to your settings. Check out our step-by-step guide!

Is Smartline Flow compatible with the Telldus system?

The lamps from Smartline Flow are currently completely independent and are controlled via Bluetooth. However, they will soon be compatible with Telldus system, which means that you will then be able to control the lights via the Telldus app like all other products.

How do I reset the remote control?

To reset the remote control, you need to hold down the reset button on the back of the control for about 4 seconds. The lamp on the front of the control should then flash twice. Press the reset button briefly. The diode should then start flashing slowly to show that it is in “pairing mode”. You therefore need to press the reset button twice. The first time for 4 seconds, the second time for 1 second.